Privacy Policy

Last Updated: October 26, 2023

This Privacy Policy describes how The Junco (www.thejunco.com), operated by Quanzhou Junke Sporting Goods Co., Ltd. (“we,” “us,” or “our”), collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website.

By visiting www.thejunco.com, you are accepting the practices described in this Privacy Policy.

1. Who We Are

The Junco (www.thejunco.com) is an comprehensive cross-border e-commerce website specializing in the online sale of various bags and online DIY custom bags. Our parent company, Quanzhou Junke Sporting Goods Co., Ltd., was established in 2006 and has over 18 years of dedicated experience in bag manufacturing. We also own several eco-friendly bag brands, including greentaya, kabaqoo, ecosmile, and greenjoy. The Junco website features a wide range of fashion-forward products, including anime-inspired bags, “ita bags,” and a full spectrum of other bag categories such as school bags, gym bags, and tote bags.

2. Information We Collect

We collect various types of information from and about you, including:

A. Information You Provide Directly To Us:
This includes information you provide when you:

• Create an account: Your name, email address, password.
• Make a purchase: Your name, billing address, shipping address, email address, phone number, payment information (e.g., credit card details, PayPal information – note: we do not store full credit card numbers, these are processed by secure payment gateways).
• Customize a product: Any design choices, text, images, or files you upload for personalization.
• Subscribe to our newsletter: Your email address.
• Contact customer support: Your name, email, and the content of your communication.
• Participate in surveys or promotions: Information requested for participation.

B. Information We Collect Automatically (via Cookies and Tracking Technologies):
When you visit our website, we may automatically collect certain information about your device, including:

• Device Information: Web browser type, IP address, time zone, and some of the cookies that are installed on your device.
• Usage Information: Information about how you interact with our site, such as pages viewed, products viewed, referral sources, and search terms.
• This information is collected using “cookies,” “log files,” “web beacons,” “tags,” and “pixels.” You can manage your cookie preferences through your browser settings.

C. Information from Third Parties:
We may receive information about you from third-party service providers (e.g., payment processors, shipping partners, advertising networks, analytics providers) that help us operate our business.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To Fulfill Orders: To process your purchases, arrange for shipping, and provide you with invoices and order confirmations.
• To Provide Services: To manage your account, allow product customization, and respond to your inquiries and requests.
• To Improve Our Website & Products: To analyze website usage, gather insights for product development, and enhance your shopping experience.
• For Marketing and Advertising: To send you promotional emails, special offers, and personalized advertisements (where you have opted in or where permitted by law).
• For Security and Fraud Prevention: To protect our website and users from fraudulent activities and to ensure the security of our services.
• For Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Internal Business Operations: For data analysis, audits, identifying usage trends, and determining the effectiveness of our promotional campaigns.

4. Sharing Your Personal Information

We may share your personal information with third parties for the purposes outlined above:

• Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, marketing, data analysis, and customer service. These providers are obligated to protect your information.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

We do not sell your personal information.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
• Right to Erasure (Right to Be Forgotten): You have the right to request the deletion of your personal information under certain circumstances.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal information under certain circumstances.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Withdraw Consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

6. International Data Transfers

As a cross-border e-commerce website, your information may be processed, stored, and transferred to countries outside of your country of residence, including to China where our company is based, and to other countries where our service providers operate. These countries may have different data protection laws than your country. We take appropriate measures to ensure your personal information is protected in accordance with this Privacy Policy and applicable laws.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for fulfilling our legal obligations, resolving disputes, and enforcing our agreements.

8. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this page and update the “Last Updated” date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, your personal information, or if you would like to exercise any of your data protection rights, please contact us at:

Quanzhou Junke Sporting Goods Co., Ltd.
Email: info@thejunco.com
Address: 
7th Floor, Building 3A
Licheng High-Tech Park
No.188 Taixin Street, Licheng District
Quanzhou, Fujian, China